Maintain:
As a result of this work, all products sold are provided with maintenance services.
If you need to provide repair services, you need to contact us in advance and provide photos of the damage and a complete picture of the product. We will make a preliminary assessment of the repair costs and send them to our studio after mutual agreement.
After the goods are properly packaged, please provide reliable shipping and tracking codes. If the goods are lost during delivery, we will not provide any compensation.
After we receive the goods, we will estimate the actual value according to the condition of the goods. After notification and both parties agree to repair, we will repair and return the goods. The return freight and possible additional costs of the goods will be borne by the buyer.
Maintenance of works:
The products produced by our studio are all metal works.
And try to maintain the characteristics and color of the material itself,
Avoid using electroplating method for manufacturing,
Therefore, it is recommended to use copper oil, polishing paste, and polishing agent to remove rust in maintenance.
It is also recommended to use artificial wax after cleaning to protect the work from secondary oxidation or acid etching.